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09 December 2012

Updates on Singer SEQS-6700 Futura Quartet

Comments and Problems Aired... 

1-18-2013 Update below re:  positive comments on HSN ---

                                          about Viking 600E

12-25-2012 update below re: Viking model 

Did some more reading of comments and thought I'd mention a couple of things. Seems that one of the problems with the 6700 reading from the computer to the embroidery module is a defective cable. One lady was told Singer would not replace it, so she had to buy her own at about $35.  That did solve the problem with the machine but not with her appreciation of Singer. A couple of others mentioned the same issue, but since they already had previous models of Futuras, they just swapped out the cable and that solved their problems with the machine.

One lady reported that if one was to put in the update from Singer before loading the operational CD that comes with the machine, there was a greater success with the download.

Tension issues are another reported problem, some with the sewing machine and more with the embroidery module.  Two comments I read said the nests of thread on the bottom actually was so bad the needle plate was attached to the embroidery.  I've had that happen with my regular older Kenmore sewing machine, and it took a razor blade to cut it loose.  I can imagine it being worse when the hoop is caught with the fabric.

The rating for the 6700 at HSN was at 2.6 out of 5 stars as of early this morning. Many returns being posted by frustrated purchasers. A couple suggested that Singer might have included an instructional CD.  Early on several reported that not all items were included in the box, but a suggestion was made that since the packers put items into the styro packing, to look further for it.  Major suggestion is that after unpacking the machine, do not throw away the shipping boxes and supporting packing.  One lady's husband threw out the box and now she is stuck as she can't ship back or to a repair facility.
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1-18-2013 Update:
I went in and looked at both the SEQS-6700 and the XL-550 at HSN.com.  The 6700 sold out during the launch of the Plus One sewing machine yesterday.  The customer comments have raised the star rating to 2.8 which means at least 5 people have given 5 or 4 star ratings to bring up the percentage. Most have said it takes some learning and cited possible operator error on others' problems.  The 550 has 10 people giving positive comments of 4-5 stars to give a 4 star overall rating.  The FB page for Singer still has some people having problems with software error messages usually about the smaller hoop not being the correct size.
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(continued)
At this point I'm considering other embroidery machine choices even if I have to wait another year or two to find a used upper end machine at a decent price.

Update to the Update... (12/25/2012) and 1-18-2013

On Darlene Cahill's Facebook page, a comment recently came up that I have Not researched yet.  It was stated that the Viking H Class 600E is the same machine as the XL 550 and the SEQS 6700.  Need to check out price and what accessories it has.  What I would like to find out is if the proper software, and/or the same software packages (CDs) are shared, or if better ones were made for the Viking machine.  For those who don't know, Singer, Viking, and Pfaff joined together as a company. So now they share some body models in both sergers and sewing machines.  I was told that Viking moved their factory from Europe to whatever country in southeast Asia so the Viking quality is still up there as they are using the same equipment from the European factory/factories.

1-18-2013 Prices are not given over the phone, but one poster said the Viking 600e was a few hundred over the cost of the Singer. One of the sewing places I talked to said it was a Singer machine, and if anyone was selling it, they were offering it as a lower cost Viking badged model so that Viking had something comparable to the competition. 








13 comments:

  1. I have the Singer SEQS-6700. The machine initially came with hoops that would not slide on and the USB cable was loose. I sent Singer an email and they shipped me NO CHARGE the replacement hoops and cable. The serger feature is not like a real serger but works okay for finishing edges. I love the rest of the machine. I have no problems with threads tying up or nesting in the machine. Some of the people with this problem probably forget to push the thread cut button which cuts the top and bottom threads between thread color changes. Also, it works better to use a 40 wt bobbin thread. I would give the machine 5 stars at this point in time but would suggest if they sell this on HSN or anywhere else that they include an instruction DVD.

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    1. Where the heck do I find one and how much are they????

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    2. Where the heck do I find one and how much are they????

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    3. I will happily sell you mine. Make me an offer, and see my comment below.

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    4. maybe most of the problems are user errors? Probably some lemons being sold as well. I just purchased mine so hope I got a good one.

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  2. I have the SEQS-6700, and it is a piece of garbage. I am an advanced seamstress, and my machine has spent most of the time since I bought it last November sitting in its box. It has terrible tension and thread breakage problems. I just got it back from a month long trip to a Singer repair facility, and it doesn't work any better. These machines seem to be hit or miss. I'm sad that I'm not one of the handful of people who got one that works properly. I say don't risk it, because Singer won't do anything to correct the problem if yours turns out to be a lemon, too.

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  3. Has anyone figured out a solution to the nesting problem? I cannot use my embroidery unit because the thread nests so bad into the bobbin case that my fabric tears.

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    1. I had many problems and that was one of them I put a slow down spring under the bobin and that helped.

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  4. My wife and I own a small Sewing Machine repair company and decided to buy this thing a true mistake. I knew when we ordered it that we should have stayed with Brother or New Home. But decided to give it a try. and Now after fighting with it. and talking with singer many times. My solution is to Plan to never buy or sell a singer again. Unless I am looking for a headache.
    God Bless you all and good luck.

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    1. I am considering purchasing a Singer 6700 for $700 at a discount store. Of course, $700 is still a lot of money, but is it worth the headache at that price?

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    2. This comment has been removed by the author.

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    3. Well I mean at your own risk as some are lemons and some are not so if they have a good return system it could be worth trying. Good Luck.

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    4. I finally got one that works great. It only took four returns and replacements. When you get a good one they are fantastic.

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